Terms and Conditions

Thank you for visiting the Sunderland Pilates Studio website. This privacy policy tells you how we use personal information collected on this site. Please read this policy before using the site or submitting personal information. By using this site, you’re accepting the practices described in this policy. These practices may be changed, but any changes will  be updated on this page. You’re encouraged to review the policy whenever you visit the site.

Use of Information

We collect personally identifiable information, like names, email addresses, and postal addresses when voluntarily submitted by our visitors via forms, Momence, and emails. The information you provide is used to fulfill your specific request unless you give us permission to use it in another manner. Under no circumstances do we sell personal information to third parties.

Bookings and Cancellations

Payment for all classes must be made in advance.

Payments can be made via the website and Momence booking App.

Cancellations must be made at least 24 hours before the start of class via the booking system.

Your cancelled class will remain in credit (provided it was cancelled 24 hours before the start of class).

“Late cancellations” (less than 24 hours prior to the start of class) will be charged the full class price.

“No shows” (missed classes) will be charged the full class price.

Fitness and Health Waiver

You are participating voluntarily in our classes and events, you take full responsibility for your health and wellbeing.

Before a class it is your responsibility to make the teacher aware of any medical conditions, injuries or pregnancy.

All classes are taught by teachers of the highest standard and are fully qualified and insured.

Sunderland Pilates Studio accepts no liability for loss or damage to property of clients or injury of clients.

Consent to Filming/Photographs

We may take photos or videos to help advertise our classes. You hereby consent that you give permission for us to do this. If you do not wish for any photos/videos taken please inform the teacher prior to the class.

Thank you