Terms and Conditions

Thank you for visiting the Sunderland Pilates Studio website. This privacy policy tells you how we use personal information collected on this site. Please read this policy before using the site or submitting personal information. By using this site, you’re accepting the practices described in this policy. These practices may be changed, but any changes will  be updated on this page. You’re encouraged to review the policy whenever you visit the site.

Use of Information

We collect personally identifiable information, like names, email addresses, and postal addresses when voluntarily submitted by our visitors via forms, Ribbon, and emails. The information you provide is used to fulfill your specific request unless you give us permission to use it in another manner. Under no circumstances do we sell personal information to third parties.

Bookings and Cancellations

Payment for all classes must be made in advance.

Payments can be made via the website, electronic transfer, cash, or cheque.

Cancellations must be made at least 24 hours before the start of class.

Your canceled class will remain in credit (provided it was canceled 24 hours before the start of class).

“Late cancellations” (less than 24 hours prior to the start of class) will be charged the full class price.

“No shows” (missed classes) will be charged the full class price.

Fitness and Health

You’ll be asked to complete a PAR-Q health screening form before your first class. With your consent, we may obtain personal information from third parties such as doctors, physiotherapists, and consultants.

All classes are taught by teachers of the highest standard and are fully qualified and insured.

Sunderland Pilates Studio accepts no liability for loss or damage to property of clients or injury of clients on the studio premises.